A Day in the life of a Van Driver

Jim Ardis, one of two Operations Coordinators/Van Drivers with the Gathering has been known to use the phrase: “once the van starts, it doesn’t stop.” The morning of February 12th, I finally figured out what Jim meant: Dennis Stokhaug, the other Operations Coordinator/Van Driver allowed me to join him on his daily runs.

5:00 a.m. Dennis picks up bags of surplus buns, apple pies and more from a McDonald’s Restaurant.

6:00 a.m. I join Dennis and we go to two more McDonalds. At each stop, Dennis pops in and collects whatever surplus the store has available. We are never stopped long—Dennis knows right where to go and has a solid routine.

7:15 a.m. The next stop? Restaurant Depot. I am amazed at the large warehouse filled with any supply needed for food service. We pick up hair nets, gloves, aprons, sugar packets, cups and more.

8:00 a.m. The van is getting a little crowded so we drop off some of the treasure we have collected at The Gathering’s downtown meal site at St. James Episcopal Church. We wave “hello” to the volunteers gearing up to serve breakfast and then, once again, are on our way.

8:30 a.m. This time we head to Pick ‘n’ Save where we find a large bin with our name on it full of leftover baked goodies and artisan breads. Needless to say, it was difficult to not indulge with that aroma wafting around the van. (Jim and Dennis must have great self control.)

9:00 a.m. Next Stop? Starbucks! If you've ever been to one of the Gathering’s meal sites, you will remember the beautifully arranged trays of baked goods that are always set out for our guests. Between Pick ‘n’ Save, Starbucks and McDonalds, we collect some pretty delicious treats. Dennis and I stop at two different Starbucks where bakery bins are once again waiting for us.

9:30 a.m. Before heading anywhere else, we drop off our mountain of bakery at the St. James site.

10:15 a.m. You may think after over four hours of collecting donations, we are about finished. Well, we are not! The next stop? Feeding America - where we pick up some lettuce and cabbage for salads for our three Saturday lunch sites. We also pick up loaves of bread for our breakfast and dinner programs. The best part? Our receipt reads $0.00

11:00 a.m. We have to make sure that each of our sites get enough vegetables and bread for the next few days, so we unload at Our Next Generation (near north side Saturday lunch) Christian Faith Fellowship East (near south side weekday dinners and Saturday lunch), and once again at the St. James location (weekday breakfast with Saturday lunch).

11:30 a.m. I part ways with Dennis, even though he still has another couple hours of pickups.

The Gathering’s meals would not be possible without the work of Jim and Dennis. In 2012 they collected an average of 1,100 pounds of donated food per week. Food that may have otherwise been thrown out. I was impressed with the quantity of food collected and the generosity of Milwaukee area donors. Above all, however, I was amazed at how much time and energy goes into morning pickups. I developed a new found respect for Jim and Dennis for making these rounds every weekday morning.

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I asked Dennis what kept him going: “The people,” he told me. “Whenever I see someone leaving the food line and I ask them how they are feeling, they inevitably say they are blessed. That touches me. I learn from them [the Gathering’s guests]. They help me put things in perspective. There are some who always maintain a sense of humor, no matter what the circumstances.”

Dennis has been working for the Gathering for twelve years. He came out of retirement to do this demanding job. “In my previous job, it was all about me, you know, climbing the corporate ladder. But I think I found myself in this job because it is different. Now, there’s not a darn thing about me.” Thank you Dennis, Jim and all our donors for your commitment to this work and for being part of “people in community feeding the hungry.”

Mark Heffron and His Photography

I first met Mark in an Alterra coffee shop. The table I chose to sit at was far from the windows. Mark politely asked if we could relocate to a sunnier side of the coffee shop. After we relocated, Mark told me that he is “solar powered,” he draws his energy from sunlight, and light is very important to him. As I looked through some of his work, I could tell why: Mark is a talented photographer who places high importance on patterns of light and shadow. He has shared this light and talent with the Gathering in a number of ways over the past few years.

Mark has been involved in story-telling with the Gathering, offering his gifts and also volunteering with the Gathering’s breakfast program through his church, St. Mark’s Episcopal. Many of the beautiful photographs on our website and annual report were only possible because he volunteered his professional talents.

Mark told me, “You have to have a connection with your subject in order to photograph well.” Mark connects to different individuals and tries to capture each person’s experience in his photographs. In a society that has a tendency to stereotype and create groups, it is especially important for Mark to demonstrate unique personalities in his work. Mark told me, “Many people believe the homeless all have the same story, but everyone has a separate, distinct and interesting story. Through the photography I want to honor each individual.” 

Mark appreciates the Gathering for the unique atmosphere it brings. By providing choice in meals and services as needed, the Gathering is able to individualize the experience for guests. Through this individualization and the respect and dignity the Gathering offers, we hope to be able to listen to and appreciate our guests’ stories and that, as Mark puts it, “is an amazing gift.”

Northwestern Mutual Volunteers

In a speech delivered at the Finney Chapel at Oberlin College in 1964, Dr. Martin Luther King Jr. said, “the time is always right to do what’s right.” On Monday, Jan. 21 we all remembered Dr. King on Martin Luther King (MLK) Day. Volunteers from Northwestern Mutual—sponsored by the African-American Employee Resources Group—answered Dr. King’s call to do what’s right: three different groups used their holiday time off to give back to their community through the Gathering.

Volunteers fill up orange juice for breakfast at St. James
Volunteers fill up orange juice for breakfast at St. James

One group prepared and served the Gathering’s breakfast meal, a second group participated in a deep cleaning of the Gathering’s downtown site, and the third group did a thorough cleaning of the Gathering’s South Side Site. Volunteers were seen filling cups with orange juice, buttering toast, serving chicken, greeting guests, scrubbing floors, walls, tables and more.

Volunteering as a family - scrubbing the Gathering's South Side site clean

Volunteering as a family - scrubbing the Gathering's South Side site clean

The groups wore matching shirts explaining their mission: “MLK a day on, not a day off.” Laila, a returning volunteer with Northwestern Mutual tells us that volunteering on MLK day is significant because it is a reminder that, “no matter what the day is, even if it is a holiday, essential components of life go on.” For Tony, another returning volunteer, MLK day is particularly special as he was present when MLK’s monument was erected in DC:

“Seeing the big pillar of rock was a powerful visual; A reminder that it is important for all of us to help out when we can.”

The St. James MLK day breakfast serving crew
The St. James MLK day breakfast serving crew

Besides, who knows, maybe we’ll end up having some fun along the way!

The South Side site's clean up crew having a good time
The South Side site's clean up crew having a good time

Program Information: FY 2011/2012

Numbers and activities listed below are for our fiscal year - July 1, 2011 through June 30, 2012

Number of meals served in FY 2011/2012:  152,432

Breakfast – 57,130 guests

Breakfast is served Monday through Friday - St. James' Episcopal Church, 833 W. Wisconsin Avenue.  Because 60% to 70% of breakfast guestsare homeless, collaborative mental health, legal, and medical assistance is provided on site weekly.

Dinner – 13,108 guests

Dinner is served Mondays and Wednesdays at our south side site - Christian Faith Fellowship Church East, 724 S. Layton Blvd. This is our most diverse population with people of all ages and ethnic backgrounds.

Saturday Lunch – 26,580 guests

Saturday lunch is served at the above two locations and at Our Next Generation Neighborhood Center (formerly St. Andrew’s Outreach Center), 35th & Lisbon.  Between 25 and 30% of guests are children. Mt. Carmel Lutheran (82nd & Center) serves a Saturday lunch on the fourth Saturday of each month.

Shelter Meal Program – 44,755 meals

August 1, 2011 marked the beginning of our Shelter Meal Program (SMP) funded by Community Advocates. The Gathering prepares all meals on location, seven days a week, for 70-100 residents of the Women’s Refuge homeless and domestic violence shelters, and Autumn West (housing for adult mentally ill). An additional residential shelter housing 12 individuals will be added in late 2012. This program is staffed by 6 part-time employees (4 cooks & 2 drivers), a part-time manager and a nutrition consultant. Community Advocates provides the funding, kitchen and equipment; the Gathering provides the staffing, food and delivery of services. We have developed a volunteer component to the program which is in its fledgling stage. This collaboration is an excellent melding of the strengths of two long standing anti-poverty agencies.

 Our Next Generation – 10,859 meals

This tutoring/mentoring program at 35th & Lisbon - one of our Saturday lunch sites - serves a light meal four afternoons each week to program participants of middle school and high school age.  The Gathering provides food for these meals.

Additional Program Information: FY 2011/2012

Mental Health 1,345 contacts One of the contributing factors to homelessness is mental illness.  Our collaboration with the Homeless Outreach Nursing Center focuses on connecting with and stabilizing the lives of the homeless mentally ill.  At our breakfast site mental health staff provided information/referral and general screening services to 981 Gathering breakfast guests, and direct mental health services to 364.

Produce Preservation Project – 3,496 pounds frozen

2011 was the second year of our fresh produce preservation project, designed to preserve excess donated produce received during the growing season.  The preserved produce was used in our winter meals, providing additional flavor and nutrition.  Fifty-eight (58) volunteers supported by Gathering staff froze 3,496 pounds of basil, bell peppers, cabbage, green beans and zucchini donated from farmers, gardeners and food banks.

Medical Assistance – 11 visits

Staff from St. Ben’s Medical Clinic provided blood pressure checks and medical referrals at our Breakfast site once a month for ten months out of the year and conducted flu shot clinics serving 48 guests.  Walgreens also conducted a flu shot clinic at our Breakfast site providing shots to an additional 15 guests.

Legal Assistance – 72 clinics

Attorneys from The Legal Aid Society conducted clinics at both weekday meal sites.  At our downtown Breakfast site, 51 clinics were held serving 167 guests.  The majority of issues (49%) dealt with municipal citations, warrants and fines.  The next highest issue was housing at 7%.  The remainder ranged from drivers license recovery to family issues to social security.  Twenty two clinics were held at the south side Dinner Program, serving 22 guests.  Issues were varied and included tax issues, medical malpractice, insurance, housing and social security.  Resolution of legal issues is often a first step towards job and housing stability.

Sundries from the Avenue – 2,064 served

Items such as soap, lotion, shampoo, toothbrushes & toothpaste, laundry soap, combs, and deodorant (23,101 items) were distributed to guests on a monthly basis through Sundries from the Avenue, sponsored by St. James’ Episcopal Church.

Volunteers: FY 2011/2012

This ministry relies on the hundreds of individuals and groups who donate their time and expertise.  Volunteers do 98% of the direct service work.  The numbers provided below are based on available tracking and observation from fiscal year 2011/2012. Leadership Volunteers - 65

These volunteer cooks & coordinators provide the leadership for our Saturday lunch program. They volunteered 2,681 hours valued at $47,668.

Service Volunteers – 30,861 donated hours

Gathering volunteers may come once during a year or daily. Each meal requires 12-20 volunteers, comprised of groups and individuals. In 2011/12, 31 schools, 59 churches, 25 service clubs & family groups, and 45 business groups and organizations participated.  Individuals from the surrounding area, including Gathering guests, volunteered regularly at the weekday meals. Fifty-eight (58) volunteers put in 300 hours of service time with our Produce Preservation Project. Individual volunteers completed school service requirements or court-ordered community service through their Gathering work.